Privacy Policy
Privacy Policy
Data controller:
Prime Empire, trading as Vamora Studio
Grenslaan 3
8017 BG Zwolle
The Netherlands
VAT number: NL005473542B33
Email: support@vamorastudio.com
This policy explains how Vamora Studio collects and uses personal information when you visit vamorastudio.com, place an order, contact us or otherwise use our services.
Information we collect
Depending on how you interact with us, we may collect your name, billing and delivery address, email address, telephone number, order and return details, payment transaction information, communications with us, device information, IP address, cookie identifiers and information about how you use the website.
Payment card details are processed by our payment providers. We do not normally receive or store complete card numbers.
How we use information
We use personal information to process and deliver orders, take payments, provide customer service, handle returns and disputes, prevent fraud, secure and improve the website, meet legal and tax obligations, and send marketing where permitted.
Lawful bases
We process information where it is necessary to perform our contract with you, comply with a legal obligation, pursue legitimate interests such as fraud prevention and service improvement, or where you have given consent, including for certain marketing and non-essential cookies.
Who we share information with
We may share the minimum necessary information with Shopify, payment providers, fulfilment partners, suppliers, delivery companies, analytics and advertising providers, professional advisers and public authorities where legally required. As a dropshipping retailer, a fulfilment partner or supplier may receive your name, delivery address, contact details and order information so that it can prepare and deliver your order.
International transfers
Some service providers or fulfilment partners may process information outside the United Kingdom. Where required, we use recognised safeguards for international transfers. Contact us if you would like more information about the relevant safeguards.
Retention
We keep personal information only for as long as reasonably necessary for the purposes described above, including to meet legal, accounting, fraud-prevention and dispute-handling requirements. Retention periods vary depending on the type of record.
Your UK data protection rights
Subject to applicable law, you may ask for access to your information, correction, deletion, restriction, objection, or a portable copy. You may withdraw consent at any time where processing relies on consent. You may also complain to the UK Information Commissioner’s Office.
Cookies
We use essential cookies to operate the store. We may also use analytics, personalisation and advertising cookies. Non-essential cookies should only be used after you make a choice through the cookie controls. You can change your preferences through the available cookie settings and your browser.
Marketing
You can unsubscribe from marketing emails using the link in an email or by contacting us. Service messages about an order are not marketing and may still be sent.